- Date Posted: 6 March 2024
- Location: Sydney
- Work Type: Permanent / Full Time
- Category: Operations
Provide solutions to customer accounts with your high attention to detail.
- Leading Australian Energy Business
- Great Opportunity for Career Development
- North Sydney Location
The Company
Our client is a leading energy data management services business which prides itself on providing excellent customer service through technology and innovation.
The Role
The role of the Account Support Specialist is to work closely with customer accounts to provide solutions to questions, handle data entry, prepare reports, handle payment files and customer service. Communication with BDM’s and retailers regarding queries and ad hoc project support where required. In this data driven role, you will be responsible for identifying issues and problem solving in order to maintain customer satisfaction.
The Requirements
To be considered for this role you will be tertiary qualified, extremely detail orientated and have proven experience handling customer accounts. You will be strong in data entry, producing reports, and have excellent customer service skills. You will have advanced skills in MS suite, especially Microsoft Excel. Experience in a consultancy, energy, environmental or metering services role is highly regarded. You will have excellent time management and a good commercial acumen. Excellent communication skills, the ability to multi-task and, above all show initiative, is essential to your success.
If you are looking to join a growing energy business with an excellent team culture and progressive management team, then please APPLY NOW or contact Chris Wellock at Advance Careers on 0467 674 444 for more information.
